Harbour Roast Coffee

Bermuda's Home for Coffee Lovers
Revenue
$4,550.60
94 paid orders
Net P&L
-$2,831.45
Pre-launch investment
Owed to Andrew
$5,331.45
Personal card advances
Unfulfilled Orders
1
#1089 Janice Hetzel $50
Roaster Partners
20
active · 6 in pipeline

Revenue Breakdown

94 paid orders totaling $4,550.60. Excludes voided orders. Click the Shopify Orders tab for full details.

MonthOrdersRevenueAvg Order
April 20261$52.00$52.00
May 202641$1,770.00$43.17
June 202652$2,728.60$52.47

P&L Summary

CategoryAmount
Revenue$4,550.60
COGS (Coffee Purchases)-$2,142.47
Gross Profit$2,408.13
Equipment-$2,327.88
Marketing-$302.13
Advertising-$561.60
Freight-$1,418.01
Subscriptions-$46.78
Delivery-$80.00
Bank Fees-$503.18
Net P&L-$2,831.45

Owed to Andrew

Total personal card ("Andrew (card)") spending: $5,331.45. This represents advances for COGS, equipment, marketing, freight, and subscriptions paid on Andrew's personal card.

CategoryAndrew (card) Total
COGS$1,817.14
Equipment$2,327.88
Marketing$107.14
Advertising$561.60
Freight$1,418.01
Subscriptions$28.28
Delivery$80.00
Total Owed$5,331.45

Note: Excludes "Company card" ($194.99 VistaPrint) and "Business bank" ($503.18 bank fees) and "Germiko (card)" ($325.33 Prodigal).

Revenue vs Costs

Orders & Avg Order Value

Weekly Revenue (last 10 weeks)

New vs Returning Revenue

Expense Categories

Order Value Distribution

Revenue by Day of Week

Top 10 Customers

sales@harbourroast.com
Snapshot · Thu, 03 Sep 2026, 5:18 AM AST
Automated IMAP refresh (sales account, mail.privateemail.com) — reads Inbox + Sent directly, unattended, with no desktop app and no approval click. Marketing & automated mail is filtered below; real conversations are flagged, and the follow-up list shows mail sent with no reply after 3+ days. Looking back 30 days (400 inbox / 125 sent). Yesterday was the biggest trading day since the shelves emptied — six orders, #1200 through #1205 (Robert Morgan, Nick Baetge, Germiko Hill, Siobhan Boys, Andy Crichton, Eric Henderson), on top of the three on 1 Sep. The overnight threads all closed cleanly: Marco Lombardi’s delivery query was answered at 7:38 this morning, Charl Orton signed off “no worries, thanks Andrew”, Liz Whitman confirmed La Cabra order #4318 ships Tuesday, and Essent Re confirmed the Aiden payment has been released. What is left is money and logistics: Hario’s invoice #34464 arrived overnight against a ship-to address you never confirmed, and Canopius and Andrew Fleming have both been waiting nine days on the invoicing side.
Needs reply
11
awaiting you
Awaiting reply
18
you sent, 3+ days
Junk
2
 
Drafts
0
 
Filtered
~235
marketing/auto

⚑ Needs your reply

Real conversations where someone is waiting on you. Showing the 4 most actionable — 11 genuine open threads in the 30-day window. Yesterday’s customer threads (Marco Lombardi, Charl Orton, Miruna Dudceac, Liz Whitman, Ryan Brennan) have all been answered and drop off; what remains is money, addresses and a calendar slot.

EL
Edward Loi (Hario North America)Mon 8/31 · 3 days
Re: Wholesale inquiry — Harbour Roast Coffee (Bermuda)
“The shipping address has been updated. Note, I’ve made an adjustment because the addresses didn’t register accurately. If you have an issue with this adjustment, please let me know…”
He changed your ship-to himself and explicitly asked you to flag it — and the clock has run out on that. Order WS-1788 confirmed on 1 Sep and Wholesail invoice #34464 landed at 12:06 AM this morning, so the consignment is now billed and moving against an address nobody on your side has read back. Ten seconds to confirm; a re-route if it goes wrong.
WC
Warren Cook (Canopius)Tue 8/25 · 9 days
Re: Harbour Roast Wholesale pricing
“Could you order us a big bag of the Sublunar? … You can bill Canopius Underwriting Bermuda Limited, at the below address, is fine.”
A wholesale order and the billing entity handed to you in two messages, and nine days of silence back. Josephine Tavares is sitting on the same thread waiting to know how invoices arrive. Nothing is blocked except you raising the invoice — and stock landed last week.
AF
Andrew FlemingTue 8/25 · 9 days
Re: Order #1191 confirmed
“Bank transfer sent from HSBC Bermuda. It is after the cut off time I think so it may not appear until tomorrow. Transfer transaction attached.”
He paid by transfer nine days ago and attached the proof; no one has confirmed receipt or told him the order is moving. Check Butterfield for the credit, mark #1191 paid and reply — a paying customer left hanging on a manual payment is the one that does not come back.
KW
Kelsea Williams (BEDC)Tue 8/25 · 9 days
WOPC Prelims: Germiko Hill
“Please select a time slot that works for you. Plan to arrive at least 10 mins before your time slot start. Location: Global Atlantic…”
Two scheduling mails (24 and 25 Aug) asking Germiko to pick a preliminary-round slot, neither answered. The pitch deck was sent and she acknowledged it on 1 Sep, so the slot is the only outstanding item — and slots are first-come.

Also open, lower urgency: Phil at BermudAir owes you the new-roaster verification list and the customs release note · Nick West (RenaissanceRe) on xBloom Studio delivery, 23 days · Will Young’s point-by-point reply on “Thoughts going forward” · Big Sur Roastery on the partnership thread · Chris Finch (Camellia) signed off warmly and is expecting a next step · Charl Orton still wants an espresso recommendation after the Bambino, and Anthony Lespere and Francois Malherbe on reorders · Johnny at Hanmo chasing on coffee bags.

⏳ Waiting on a reply

You sent these and haven’t heard back in 3+ days — outreach, wholesale & hospitality first. Showing the top 6 — 18 live threads. (A further 24 are the 11–12 Aug customer check-in batch and are excluded from the count.)

AW
Allen Wu (Hario North America)Sun 8/30 · 3 days
Re: Wholesale inquiry — Harbour Roast Coffee (Bermuda)
Your reply on the wholesale terms has not been picked up, though Edward Loi has been moving the order along in parallel. Low urgency while WS-1788 ships, but this is the account thread.
JT
Josephine Tavares (Canopius)Tue 8/25 · 8 days
Re: Harbour Roast Wholesale pricing
Her accounts-payable question — whether invoices travel with the delivery or arrive by email — was answered the same afternoon and nothing since. Paired with Warren’s unactioned Sublunar order, the ball is on your side: send the invoice rather than waiting on her.
DC
Danger Coffee / Asprey GroupMon 8/24 · 9 days
Completed: Harbour Roast Coffee x Danger Coffee Wholesale Agreement
Agreement signed, portal credentials issued 25 Aug, and the account has not been touched since. A live wholesale channel sitting idle — either place a first order or park it deliberately.
MX
Maxwell (Onyx Coffee Lab)Fri 8/21 · 12 days
Re: Shipping address detail update
The J-Transport Miami ship-to change was sent and never acknowledged. Order #1264030 has since delivered fine, so it likely landed — but the address on file is worth confirming before the next Onyx order.
CR
Collene Rahman (Sun Life)Wed 8/19 · 14 days
Harbour Roast Updated Offerings
Only an out-of-office came back. Sun Life is one of two corporate wholesale accounts on the books; two weeks of silence after an offerings update warrants a short nudge now that coffee is back in stock.
AM
Ashley Morataya (Fairmont)Fri 8/7 · 26 days
Re: Wholesale pricing list
The longest-running hospitality lead on the board and the biggest prize — a hotel group. Nearly four weeks cold. The September landed stock is a legitimate reason to reopen it.

Behind those: Samuel Vieira at Cove.bm, 19 days on the collection-time question that is holding back a full Cove catalogue · Royal Gazette’s sales desk on the original ad query, since superseded by Stephanie Lovell’s thread · Daniel Falloon on BOTZ wholesale, 28 days · Jessica Forbess’ small order to a boat in St George’s · Cassius Fevriere (BermudAir) · Seaventure · Jeffrey Lawrence’s Shopify customer message · Gareth Maddock on portafilter basket sizing · Natalie Cossar, who asked for her two coffees split across deliveries — her Hermanos has now landed, so that one is ripe to close.

📋 FYI — orders, payments & site activity (~161 items, 30 days)
Shopify order confirmations & customer notifications — six orders on Wed 2 Sep alone: #1200 Robert Morgan, #1201 Nick Baetge, #1202 Germiko Hill, #1203 Siobhan Boys, #1204 Andy Crichton and #1205 Eric Henderson, following #1197–#1199 the evening the container cleared · matching Authorize.Net merchant receipts on each, with settlement reports through this morning · last week’s Shopify summary (9 orders) still reflects the dry spell and should turn sharply this week
Inbound stock & freight — Mailboxes shipment out for delivery this morning · the BermudAir consolidation cleared BDA on 1 Sep, Thomas Penruddocke filed the BCD and Jonathan Sanchez at J-Transport has both Florida orders on his manifest · Hario order WS-1788 confirmed 1 Sep, Wholesail invoice #34464 issued 3 Sep 12:06 AM · La Cabra order #4318 confirmed 2 Sep, shipping Tuesday per Liz Whitman · MyUS BM4474, Onyx #1264030 and the Black & White / Hermanos parcels all delivered · Xero invoice INV-23837 from Hermanos
Harbour Roast Reservations (web3forms) — two came in on 1 Sep (10:09 and 10:11 PM) and three on 26 Aug; this morning’s D1 ingest ran and left every existing entry and its “followed up” tick untouched (see Reservations tab) · Juliette and Eric Henderson were both answered on 2 Sep, and Eric converted into order #1205 the same afternoon
Payments & admin — Essent Re confirmed the Fellow Aiden payment has been released; watch Butterfield for the credit · Kraken USDC notices · Cove.bm seller notifications · BEDC pitch-competition scheduling · Shopify B2B setup prompt · Zoho Books email-plan renewal notice
🔇 Filtered out — marketing & newsletters (~235 items, 30 days)
Roaster newsletters & menu drops — comfortably the heaviest category in the mailbox: Intelligentsia (13 sends in 30 days), Onyx (10), Portrait (7), Passenger (7), Danger Coffee (6), Sey’s weekly menu (5), Hyunah (5), Prodigal (4), Sightglass (4), plus Black & White, DAK, Brandywine and Hermanos · equipment marketing (Hario Meteor filters, Baratza, 1Zpresso, Fellow’s 50%-off customisation push) · Faire promos, Buffer’s daily and weekly recaps, Roasters.app, Standart Issue 44 and Shopify marketing
Login / verification codes, password resets & account confirmations (Kraken, Skio, Danger Coffee, Private Email) · Apple TestFlight invitations to test look-alike “OpenAI AdsGPT” builds from “AdsGPT… Platform OpCo” senders — a coordinated campaign; ignore and do not install · auto-replies & out-of-office (Asprey Group, Collene Rahman at Sun Life, Eric Mahovlich at Pilot)
Cold outreach & spam — Mark Pearson’s repeated chases for a “quick chat” about online sales, the “Hennry Alex” and “Abdulqoyyum” approaches that flip to an affiliate pitch on reply, a WhatsApp order-driving offer from “Ridwan”, an “INVESTORS” project-finance pitch, an e-commerce redesign blast, an Instagram-follower seller, an iOS-app-build pitch and TruLife Distribution’s retail-buyer event. 2 items in Junk, nothing in Drafts.

Latest USDC Reconciliation

No reconciliation has run yet. The weekly crypto reconciliation (Fridays) will post its summary here.
Revenue
$4,550.60
COGS
$2,142.47
Gross Profit
$2,408.13
OpEx
$5,239.58
Net P&L
-$2,831.45
Owed to Andrew
$5,331.45

Revenue Detail

94 paid orders (excluding 3 voided + 1 partial refund adjustment). Total: $4,550.60.

COGS Detail

8 supplier orders from 6 roasters. Total: $2,142.47. See Supplier Orders tab for full breakdown.

Gross Profit

Revenue ($4,550.60) minus COGS ($2,142.47) = $2,408.13 gross margin (52.9%).

Operating Expenses

Equipment $2,327.88 + Marketing $302.13 + Ads $561.60 + Freight $1,418.01 + Subs $46.78 + Delivery $80.00 + Bank $503.18 = $5,239.58

Net P&L

Gross $2,408.13 - OpEx $5,239.58 = Net -$2,831.45. Typical for a pre-launch startup investing in equipment and initial inventory.

Owed to Andrew

All expenses paid via "Andrew (card)" total $5,331.45. Excludes company card and business bank transactions.

Expense Categories (click to expand)

CategoryTotalItems

Full Expense Ledger

Date Category Vendor Description Paid By Amount

Expense by Category

Paid By Breakdown

Active Roasters
13
Pipeline
2
Countries
4
US, Norway, UK, Netherlands
Total Partners
15

Partner Status

Partners by Region

Active Roasters

Pipeline Roasters

Total Orders
97
Including voided
Unfulfilled
0
-
Fulfilled
93
Revenue
$4,550.60
Paid orders only
Order # Date Customer Total Payment Fulfillment Items

Customer Directory

Customer Orders Total Spent Avg Order
Purchase Orders
8
Total Spend (COGS)
$2,142.47
Suppliers Used
6
Avg Order Size
$267.81

Purchase Order Timeline

Click any row to expand details. Teal = placed, Coral = planned.

Add Planned Order

Total Tasks
0
Open
0
Completed
0
High Priority
0

Task List

Total Items
0
Urgent
0
Normal
0
Resolved
0

Action Item Tracker

CustomerEmailDescriptionUrgencyOwnerStatusActions

Cross-Reference: Linked Orders

Action ItemLinked OrderAmountStatus
SEO Health Score
72/100
High Impact Items
1
Medium Impact
3
Target Keywords
13
72
SEO Health Score

SEO Recommendations

PriorityImpactRecommendation
DONEAdd meta descriptions to all product pages
DONECreate a blog with regular coffee content — 8 posts live (Coffee 101 + News)
DONEOptimize title tags across all pages
DONEAdd structured data (JSON-LD) for products
DONEFix rotating-inventory 404s (9 URL redirects → /collections/coffee)
DONEAdd an FAQ page targeting common searches
DONEFill missing SEO title & meta description on 6 new Black & White coffees — auto-fixed
DONESet up Google Business Profile — deferred, owner's decision to leave profile as-is
DONEAudit all active-product SEO titles, descriptions & image alt text — 37/37 active products 100% complete, 0 fixes needed — Aug 10 review
DONEBuild backlinks from Bermuda directories — bermudayp.com & gotobermuda.com both live — confirmed complete Aug 10
DONEFill missing SEO title & meta description on 16 newly-activated products — 5 SEY coffees, 10 Hario pre-order items, Fellow Atmos, subscription — auto-fixed 17 Aug; all active products now complete on title, description and image alt text
DONEWrite SEO titles & meta descriptions for collection pages — 10 of 10 customer-facing collections done 17 Aug (/coffee, /equipment, /espresso, /filter, /grinders, /brewers, /accessories, /pre-order, /subscriptions, /current-selection); verified rendering live
DONEAdd URL redirects for live hard-404s — 6 added 17 Aug — kenya-kii-by-botz-coffee, edinson-argote-cherry-limeade, the retired post /blogs/coffee/how-to-brew-specialty-coffee, plus siti, basha-bekele-badigalo and marigi-malaki-estate which archived same-day; all verified 301
DONEFill missing SEO title & meta description on 6 newly-published Brandywine coffees — Galactic Standard, Orbital Motion, Santa Barbara Estate, Blackberry Band, Beneficio San Vicente, Coffee Friends — published to Online Store 17 Aug with no metadata, auto-fixed 24 Aug
DONEWrite SEO title & meta description for published pages that had none — 6 pages — /contact, /coming-soon, /shop, /pay-with-crypto, /request-a-coffee, /equipment-partners — auto-fixed 24 Aug via global.title_tag & global.description_tag
DONEWrite SEO title & meta description for blog articles that had none — 11 of 16 published posts were relying on Shopify’s title/excerpt fallback — auto-fixed 24 Aug
DONECorrect stale roaster count in /pages/subscriptions meta description — said “sixteen rotating roasters”, now twenty — fixed 24 Aug
DONEFill missing SEO title & meta description on 19 newly-activated products — 3 Onyx (Las Lajas, Savage Gesha, Gotiti G1), 4 Black & White (Hambela EA Decaf, Mustefa Abakeno, Familia Bermudez, The Original), 2 Hario scales and all 9 Hermanos pre-order coffees went Active on 21–24 Aug with no metadata; written from each product’s own origin and tasting notes and auto-fixed 31 Aug
DONEWrite SEO title & meta description for the two new Pre-Order collections — /collections/pre-order-coffee and /collections/pre-order-equipment were created and put in the sitemap with no metadata — auto-fixed 31 Aug
DONEConfirm image alt text across the catalogue — all 67 active products, every image — 0 missing on the 31 Aug sweep
11 - HIGHAdd URL redirects for 4 ARCHIVED coffees now serving hard 404s — /products/bayron-arcila-double-ferment-by-portrait-coffee, /products/esayas-beriso-buku-sayisa-by-sey-coffee, /products/felix-morocho-2nd-harvest-by-sey-coffee and /products/the-new-school-strawberry all return a bare 404 with no redirect. These were live, indexed product pages, so this is exactly the case the standing rule covers — and it means the weekly weekly-redirect-check task is not catching archived handles. Worth checking that task before the next sell-through. Redirects cannot be created via the API — add manually under Content → URL redirects, each → /collections/coffee
22 - MEDImprove page load speed — largest remaining on-site lever
33 - MEDDecide redirect policy for retired-to-draft coffees that 404 — 6 more handles sit in DRAFT and return a hard 404: 2straw-2nana-strawnana-smash-vol-2, fellow-clara-french-press, founders-by-portrait-coffee and the three third-wave-water pre-order items. Google has crawled at least /products/triple-double-by-portrait-coffee (21 Aug) and /products/colombia-juan-jimenez-pink-bourbon-by-onyx-coffee-lab (22 Aug). A redirect would shadow the product if the lot is ever re-activated, so this one needs Andrew’s call — unlike the archived coffees in item 1, which are unambiguous
44 - MEDSet SEO title & meta description at product-creation time — the third week running that a new batch landed Active with empty metadata (19 products this week, 6 last week, 16 the week before). Adding the two fields to the batch-create scripts in Scripts/ would close the gap at source instead of a week later
55 - LOWKeep the “Add a Tip” helper product out of search — the $1 cart-tip product is Active and published to the Online Store, so /products/add-a-tip is a thin indexable page. Title and description filled in 31 Aug as a stopgap, but the real fix is a theme-level noindex or removal from the Online Store channel — left for Andrew
66 - LOWTidy the “coffee-and-tea-example-products” collection — corrected from last week’s note: this is not Shopify sample data. It is an internal staging collection titled “Coming Soon” holding 6 draft/archived coffees, but it is published, sitting in sitemap_collections_1.xml and renders as an empty page on a junk handle. Either unpublish it or give it a real handle — removing it from the sales channel is outside this task’s remit
77 - LOWAdd SEO metadata to /collections/frontpage or drop it from the sitemap — Shopify’s default “Home page” collection carries 54 products, has no SEO title or description, and duplicates /collections/coffee
88 - LOWAdd alt text to theme hero / banner images — all product & subscription images done; only theme-level banners remain
99 - LOWCreate location-specific landing pages
1010 - LOWRe-run GSC ‘Not found (404)’ validation — 40 URLs; the 27 Jul attempt is still marked Failed as of 5 Aug. Best run after items 1 and 2 are cleared, otherwise it will fail again
1111 - LOWReview /collections/current-selection vs /collections/coffee overlap — both auto-populate from product type Coffee (36 vs 56 products as of 31 Aug), so they compete for the same queries; consider canonical or noindex on one

Target Keywords

KeywordTypePriority
specialty coffee BermudaPrimaryCore
coffee BermudaPrimaryCore
buy coffee online BermudaPrimaryCore
coffee delivery BermudaSecondaryGrowth
wholesale coffee BermudaSecondaryB2B
hotel coffee supplier BermudaSecondaryB2B
best coffee in BermudaSecondaryGrowth
Sey Coffee BermudaLong-tailBrand
Onyx Coffee Lab BermudaLong-tailBrand
Intelligentsia Coffee BermudaLong-tailBrand
single origin coffee BermudaLong-tailNiche
espresso BermudaLong-tailNiche
coffee subscription BermudaFuturePlanned
Total Reservations
0
from Coming Soon
To Follow Up
0
not yet contacted
Followed Up
0
 
Most Reserved
Tick "Followed up" once you've contacted the customer — shared with the team.
DateNameEmailCoffeeQtyBagPhoneFollowed up

Business valuation

Triangulated estimate of the business — updates live from Shopify revenue. ~3.0 months selling.

Low · asset floor
$3,056
walk-away basis
Base · sale today
$21,056
realistic private buyer
High · right buyer
$39,056
full strategic premium
Forward · if profitable
$63,000
12–24 mo prize
How the range is built
Low = asset floor$3,056
Base = asset floor + ½ × strategic premium$21,056
High = asset floor + full strategic premium$39,056
Forward = target SDE × multiple (once profitable)$63,000
Kept by owner · not in the range above
Cash on hand
$10,885
Net still owed to you
$10,767
Base + cash
$31,942
Buyers purchase cash-free, so cash (incl. the $5k for Fellow) sits on top of the business value.
Live traction (from Shopify data)
$5,857
revenue to date
$29,287
annualised run-rate
-$3,267
net (cumulative)
117
paid orders
1 · Asset floor
Resale value of what the business owns
$3,750
How it's calculated
Unsold coffee inventory (at cost)
Equipment resale (grinders, xBloom)
Website + brand + domain build
Cash on handshown separately ↑
Asset floor$3,750
4 · Strategic / replacement
What a buyer saves vs building it
$29,000
How it's calculated
Roaster relationships (20 active)
Market position (only importer in Bermuda)
B2B / wholesale (Canopius, Sunlife)
Live infra (Shopify, payments, SEO)
Strategic premium$29,000
2 · Earnings (SDE) multiple
≈$0 today (running a loss). Shown as the forward prize.
$63,000
What is SDE, and how this is calculated

SDE (seller's discretionary earnings) is the total yearly benefit one owner-operator gets from the business: net profit plus the owner's own pay/draw, plus one-off and personal costs run through the books, plus non-cash items like depreciation. It's the standard earnings base buyers use to value owner-run businesses under about $5M.

Harbour Roast's SDE is negative right now (cumulative loss), so an earnings multiple values it near $0 today. The number on this card is the forward case — what it's worth once SDE turns positive.

Target annual SDE$18,000
× multiple3.5×
Forward value$63,000
3 · Revenue multiple
Run-rate × multiple. Sanity check only.
$14,643
How it's calculated
Revenue to date$5,857
÷ 2.4 months × 12 = run-rate$29,287
× revenue multiple0.5×
Value on revenue$14,643
Assumptions save to the shared dashboard automatically, like your to-do and action items. Cash on hand: saved

Export & Download

Download data as CSV files or print a full dashboard report.

Available Exports

Print Report

Print all tabs as a full business report. Uses print-friendly styling.

Dashboard Summary

MetricValueNotes
Revenue$4,550.6094 paid orders (Apr-Jun 2026)
COGS$2,142.478 supplier orders
Gross Margin52.9%$2,408.13
Operating Expenses$5,239.58Equipment-heavy (startup phase)
Net P&L-$2,831.45Pre-launch investment period
Owed to Andrew$5,331.45Personal card advances
Active Roasters155 countries
Pipeline Roasters8Heart, Pilot, Botz +5 more
Unfulfilled Orders1#1089 Janice Hetzel
SEO Score72/100Manual estimate — score down 16 from 88. Auto-fixed empty SEO title/description on 19 newly-activated products (Onyx, Black & White, Hario, all 9 Hermanos) and on the two new Pre-Order collections; image alt text clean across all 67 active products. New HIGH item: 4 ARCHIVED coffees are serving hard 404s with no redirect, against the standing rule, which suggests weekly-redirect-check is missing archived handles. GSC unchanged at 101 indexed / 149 not-indexed — Search Console has not refreshed since 8/20, so no new week of data; no new issue category. Not a Lighthouse score
Data as ofAugust 31, 2026

Wholesale Partnership Hub

Invoice cafes & hotels, reconcile payments, and log supplier bills — all synced with the dashboard. Data saves automatically and syncs across your devices.

Create a wholesale invoice, mark it sent, then log payments against it. Hit PDF for a branded invoice ready to email.